22Apr

For example, technologies like artificial intelligence

have improved the company’s stocking and inventory processes.

“Earlier we were reliant on the intuitions and experience of the local operation team. With the

use of technology like AI and big data, we are getting more accurate answers.”

As a larger and older retailer, Walmart has constantly worked with startups, said McMillon, citing the new Omega 8 platf

orm that enables retail innovation startups to collaborate with Walmart China to create better services for customers.

McMillon cited the example of a scanning ring developed by a starup for

Walmart that shortens pickup time for JD Daojia orders to less than 10 minutes and impr

ovements in the overall efficiency by 50 percent. Walmart’s WeChat mini-program has over 30 million members and is

developing an e-commerce service based on WeChat to help customers shop more easily and more accurately.

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